Q: If I have any tax-related questions, who can I contact?
A: You can contact the National Tax Bureau's toll-free hotline: 0800-000-321. Service hours are 8:30 AM to 5:30 PM. If you have questions about using tax software, call 0809-085-188. Service hours are 8:00 AM to 6:00 PM.
Q: After January 2, 2021, if I didn't immediately change to the new taxpayer ID, will it affect my tax return?
A: No, the tax return system can accept new and old taxpayer IDs.
Q: After changing to the new taxpayer ID, will my previous tax records disappear?
A: No, the Ministry of Finance will link data with the Ministry of Interior. Your previous tax records will not be lost, and you can file your taxes using the new taxpayer ID smoothly.
Q: I have already changed to the new taxpayer ID, but my foreign resident's certificate is from a previous application using the old taxpayer ID. Can I use the old certificate for tax filing?
A: The Ministry of Finance's verification data for foreign resident certificates is provided by the Ministry of Interior. If you applied for a foreign resident certificate using the old taxpayer ID and haven't canceled it with the Ministry of Interior, you can still use it to file your taxes. However, the taxpayer ID in your tax return will be the old one based on the certificate you used.
Q: I have changed my new taxpayer ID and updated my financial institution's taxpayer ID information. Will this affect my use of long-term automatic payment for local taxes? If the tax payment cannot be successfully deducted, will late payment fees be charged? If there are related questions, who can I ask?
A:
I. If you have changed your new taxpayer ID and updated your financial institution's taxpayer ID information, but have not yet updated your taxpayer ID information for long-term automatic payment of local taxes with the local tax collection agency, the payment will not be successful. To ensure smooth automatic deductions, it is recommended that you download and complete the "Agreement for Automatic Payment of Various Taxes" from the website of each local tax collection agency and actively (in person or by mail) apply to the local tax collection agency to change your taxpayer ID information.
II. For cases where the payment cannot be successfully deducted, the local tax collection agency will reissue the payment notice to you. If you pay according to the extension deadline and payment method on the payment notice, no additional late payment fees will be charged. The local tax collection agency will also include the "Agreement for Automatic Payment of Various Taxes" when reissuing the payment notice. You can complete this agreement and mail it to the relevant local tax collection agency to apply for a change in your taxpayer ID information for future successful automatic payments.
III. If you have any related questions, you can call the toll-free hotline 0800-000-321.
Q: After changing to the new taxpayer ID, will my electronic receipt be affected? If there are related questions, who can I contact?
A: Changing your taxpayer ID does not affect your use of the receipt to store cloud invoices. If you have questions about electronic invoices, please contact 0800-521-988.
Q: After changing to the new taxpayer ID, will it affect the rights to claim prizes for winning lottery tickets? If there are related questions, who can I contact?
A: No. If you have any questions, please contact the unified invoice customer service hotline: landline 412-8282, or add 02 to your mobile phone number.
Switching to the new identification number format will not affect your rights to claim prizes for winning receipts (Image / Source: Ministry of Finance Tax Portal).
