As artificial intelligence (AI) technology advances, scammers are increasingly using AI-generated voice cloning to impersonate family members, friends, or colleagues. Taiwan’s 165 Anti-Fraud Hotline warns that these scams rely on familiar voices to lower victims’ guard and persuade them to transfer money or disclose personal information.

Common scam tactics include claims such as, “I changed my phone number,” “I'm out of town and urgently need money for a house or hospital expenses,” or “Please keep this between us and don't tell anyone.” By creating a false sense of urgency and secrecy, scammers pressure victims into acting before verifying the situation.

The 165 Anti-Fraud Hotline advises the public that whenever someone requests money over the phone—even if the voice sounds familiar—they should never transfer funds immediately. Instead, hang up and contact the person through their original phone number, messaging app, or another trusted communication channel to confirm the request.

If you receive a suspicious call or are unsure whether it is genuine, call the 165 Anti-Fraud Hotline for assistance. Taking a moment to verify can help prevent financial losses and protect yourself and your loved ones from AI-enabled scams.