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Government Urges Public to Remember [Three No's] to Prevent Fraud

The Ministry of Justice promotes anti-fraud awareness, urging the public to follow key principles and call the 165 anti-fraud hotline when encountering suspicious situations. (Photo courtesy of the Ministry of Justice)
The Ministry of Justice promotes anti-fraud awareness, urging the public to follow key principles and call the 165 anti-fraud hotline when encountering suspicious situations. (Photo courtesy of the Ministry of Justice)

″<Fraud cases involving impersonation of government agencies continue to occur. The Financial Supervisory Commission (FSC) recently reminded the public that common scam tactics include posing as government officials or forging official documents to trick people into handling alleged account issues or making payments. The FSC emphasized that remembering the “Three No's” can help effectively identify and avoid fraud.

According to the FSC, first, neither the FSC nor the Banking Bureau will proactively contact individuals by phone, text message, email, or messaging apps to verify or handle financial accounts or transactions. Second, they will not restrict or freeze personal accounts, nor request bank cards, passbooks, passwords, or personal information. Third, they will not demand any payments such as guarantees, deposits, risk-control fees, verification fees, or retention fees under the pretext of money laundering, terrorism financing, or other financial crimes.

To curb fraudulent financial flows, the FSC has continued to require financial institutions to strengthen counter services. Statistics show that 11,300 fraud cases totaling nearly NT$7.6 billion were blocked in 2023; 13,580 cases totaling nearly NT$10.2 billion in 2024; and 13,237 cases totaling more than NT$10.4 billion from January to November 2025, with cumulative blocked amounts approaching NT$28.2 billion.

The Ministry of Justice has also released public awareness materials reminding people to “ask more, check more, and confirm more,” and to “not believe, not respond, and not transfer money” when facing suspicious situations. Authorities advise the public to call the 165 anti-fraud hotline or contact the police immediately if fraud is suspected.

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