New Taipei Labor Affairs Department Cares for More Than One Thousand Migrant Workers
The Labor Affairs Department of Taipei City Government has handled the care services for workers since 2018 and cooperates with 5 non-governmental organizations to actively contact migrant workers and employers totaling 2,315 people. Assisting at the very beginning and tracking the current situation of migrant workers' workplaces are too create a friendly working environment.
Xiao Ruan, a Vietnamese migrant worker, was sexually harassed by his employer and was later helped by the Labor Affairs Department to work for a new employer. The Labor Affairs Department has continuously tracked her current working and living conditions in Taiwan.
The Labor Affairs Department has listed Xiao Ruan as one of the objects of care and assisted her in further psychological recovery. When contacting non-governmental organizations on a regular basis, it learned that both the new employer and Xiao Ruan were unfamiliar with the regulations and did not pay attention to the expiry date of the residence permit. Through the assistance of non-governmental organizations, the employers have got more time to complete the change of residence period before the deadline, and Xiao Ruan can also continue working in peace in Taiwan.
Director of the Labor Affairs Department of New Taipei City, Chen Ruijia, states that the number of foreign workers in New Taipei City is 98,851 that is the third-highest in the country, and the types of disputes are quite diverse including the issues about protecting the rights of migrant workers to work in Taiwan and of assisting them in adapting to society. The Labor Affairs Department has cooperated with several non-governmental organizations, such as Taiwan International Workers Association, Serve the People Association(SPA), The Garden of Hope Foundation, the Rerum Novarum Center, and the Hsinchu Diocese to take the initiative to take care of a total of 1,070 people. Among them, 15 non-governmental organizations notify the workplace that there are still disputes over life management, termination issues, or incomplete payment of salary. The Labor Affairs Department of New Taipei City immediately launched the mechanism to assist workers and employers to solve disputes after receiving reports.