NIA invited Consumer Protection Officer to conduct courses in promoting the rights of consumers to new residents

The Taiwan government issued "Quintuple stimulus vouchers" to the citizens, encouraging them to boost the economy of Taiwan together. National Immigration Agency (Taichung City First Service Center) invited the Consumer Protection Officer to conduct courses in promoting the rights of consumers to new residents. Besides, Wu Cai Rong (武采蓉), a Vietnamese new resident was also invited to share her journey of adaptation to new environments.

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The consumer protection officer informs common consumption traps and disputes to new residents. (Photo / Provided by National Immigration Agency, Taichung City First Service Center)

National Immigration Agency (NIA) staff informed about common consumption traps and consumption disputes. For instance, (1) telemarketing and visit transactions and door-to-door deals, (2) during the epidemic, parents ordered teaching courses for their children on the phone but wanted to back out afterward. However, they are surprised that the deal cannot be canceled.

In this regard, the consumer protection officer Kang Xin Ren (康馨壬) reminded the new residents that for the aforementioned cases, consumers can cancel the deal and return the goods within 7 days. However, the consumers must think carefully before placing an order to avoid impulsive buying. Unwanted products should be rejected immediately so that subsequent consumption disputes can be avoided. If new residents have any questions, please dial the "Consumer Service Line 1950" to learn more about their consumer rights.

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A Vietnamese new resident was also invited to share her journey of adaptation to new environments. (Photo / Provided by National Immigration Agency, Taichung City First Service Center)

Zhou You Ren (周佑仁), director of the National Immigration Agency (Taichung City First Service Center), said that at present, people holding valid Alien Residence Certificate (spouses from China, Hong Kong and Macao and foreigners), and foreigners holding Permanent Residence are eligible for the quintuple stimulus vouchers. The aforementioned groups of new residents who have not received health insurance cards yet, can still collect the vouchers at the post office by presenting Alien Residence Certificates.

New residents are also reminded that when traveling or shopping with their families, everyone must remember to follow pandemic prevention measures. Shop at ease & revive the economy at the same time.