CECC answers the three most common questions asked via the 1922 hotline

Taiwan CDC “1922 Communicable Disease Reporting and Consultation Hotline” (“1922” is pronounced like as “Yi-jiu-er-er” in Chinese). 

To provide the public a convenient channel for communicable disease reports and consultations, Taiwan CDC has operated an easy-to-remember, toll-free hotline 1922 since 2003, which provides a 24-hour service.

Health Minister Chen Shih-Chung(陳時中) mentions that since Taiwan is back on the COVID-19 alert, the 1922 hotline receives about 30,000 calls a day. The Central Epidemic Command Center (CECC) decided to answer the three most common questions to the public. 

  More articles: I have infected COVID-19. What should I be aware of?

• Q1: What should I pay attention to if I have been to the locations where COVID-19 patients have been?

 CECC answers, people, who have been in the same location with the COVID-19 patient, will not be considered as close contact (any individual within 6 feet of an infected person for a total of 15 minutes or more). 

Therefore, if people show no symptoms, stay alert and live a normal but careful life. Always wear a mask when leaving home.   

But if you show any COVID-19 symptoms, including fever or chills, cough, shortness of breath or, difficulty breathing, fatigue, muscle or body aches, headache, diarrhea, etc. Call the 1922 Hotline immediately, and avoid going outside or taking any public transportation.  

• Q2: When will the results come out after taking the COVID-19 test? What should I pay attention to while waiting for the result?

Health agencies will send a notification if you are diagnosed with COVID-19. If you haven’t received notification after three days, it means that your results might be negative. However, if you haven’t received any confirmation of your results, make sure to avoid going outside or taking public transportation.     

More articles: Social Distancing App helps with the coronavirus prevention

• Q3: What should I do if my family for friend is diagnosed with COVID-19?

CECC answers that people, who have been in close contact three days before the patient is diagnosed with COVID-19, have to conduct self-quarantine at home, and wait for notifications from the health agencies.

And if you show any COIVD-19 symptoms, including fever or chills, cough, shortness of breath or, difficulty breathing, fatigue, muscle or body aches, headache, diarrhea, etc.

Call 1922 Hotline immediately, and wait for further instructions.