MOL promotes “Line@E-Line” service, enabling migrant workers to get the latest information in their mother tongue

To help migrant workers receive the latest official coronavirus updates, the Ministry of Labor (MOL) released a “Line@E-Line” service this May. MOL encourages migrant workers to use the Line App, and follow the coronavirus prevention measures.

To further improve the service, the “Line@E-Line” service has been updated since December 10. Migrant workers can bind their personal data (Passport No., Residence No., Name, Date of Birth, and Mobile Phone No.) with “Line@E-Line” within a minute, and the system will actively send recommended information to them, allowing them to receive the latest announcements and make preparations early.

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Migrant workers get the latest information in their mother tongue. (Photo / Provided by the Workforce Development Agency, Ministry of Labor)

According to the MOL, “Line@E-Line” provides real-time & multilingual information on epidemic prevention and migrant workers' rights in Taiwan. At present, more than 120,000 people have joined it.

Moreover, the information is in Mandarin, English, Indonesian, Vietnamese, and Thai. also include “Employment Act”, “Employer Information for Migrant Workers”, “Frequently Asked Questions about Working in Taiwan”, and “Inquire about the progress of complaint cases in the 1955 Labor Consultation and Complaint Hotline”, etc.

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1955 Push notification services by binding personal data. (Photo / Provided by the Workforce Development Agency, Ministry of Labor)

Besides, there will be an additional feature that sends personalized notifications in 2022. Reminders include the issuance of employment permits, revocation of employment permits, and employers reporting migrant workers’ unknown whereabouts. Therefore, migrant workers would be able to avoid job rights issues arising from missing employment or revocation documents. Furthermore, there are also plans to provide reminders of the expiration of residence permits, health checks, etc. “Line@E-Line” personalized binding information can be found on “Transnational Labor Rights Protection Portal”. For related questions, please call the 1955 hotline for assistance.