NIA held the “2021 Interpreter Policy Workshop” to further promote interpreting services for foreigners

【Taiwan Immigrants' Global News Network】translated by CHI CHIA I

Ministry of the Interior organized the “2021 Interpreter Policy Workshop” on December 8. Minister of State of the Executive Yuan - Luo Bing Cheng (羅秉成), and the Administrative Deputy Minister of the National Immigration Agency - Qiu Chang Yue (邱昌嶽) attended the event and addressed to the participants.

Luo Bing Cheng said that language is the carrier of the culture. Since Taiwan is already a pluralistic society with an increasing number of foreigners, the government has invested a lot of resources in training interpreters and improving the quality of interpreting services in recent years.

For example, National Taiwan University Hospital provides online live chat translation services. Besides, the NIA recently optimized the interpreter database to further provide more professional services for foreigners.

Qiu Chang Yue also said that the workshop held today invites people from different fields to share their practical experiences. It is hoped that through brainstorming and sharing personal opinions, interpreting services can be further improved.

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Administrative Deputy Minister of the National Immigration Agency - Qiu Chang Yue. (Photo / Taken by Taiwan Immigrants' Global News Network)

 Cai Li Qing, a new immigrant from the Philippines was being interviewed. (Photo / Taken by Taiwan Immigrants' Global News Network)

According to the Ministry of the Interior, it is common for personnel working in civil affairs, police units, immigration units, and fire bureau to put interpreting into practice. For example, Cai Li Qing (蔡麗清), a new immigrant from the Philippines, has been serving as an interpreter at the NIA (Taipei City Service Center) for about two years. Before that, she worked as an interpreter for 6 years and served in the NIA, Ministry of Labor, Domestic Violence and Sexual Assault Prevention Center, police station, court and other units.

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Minister of State of the Executive Yuan - Luo Bing Cheng (Middle), Director of the National Immigration Agency - Zhong Jing Kun (left), Administrative Deputy Minister of the National Immigration Agency - Qiu Chang Yue (right). (Photo / Taken by Taiwan Immigrants' Global News Network)

 The workshop invited representatives from various government agencies, National Taiwan University Hospital, NGO groups, and social workers. (Photo / Taken by Taiwan Immigrants' Global News Network)

As a new immigrant, Cai understands the torments of living in a foreign country and having language barriers. Since she received help from others, she would like to give back to the community by assisting those in need.