According to More self-service, connectivity urged for Naia | Inquirer Business, Alcatel-Lucent Enterprise (ALE), a technology company, suggests that the private sector partner selected for the P170.6 billion renovation of Ninoy Aquino International Airport (Naia) should prioritize increasing the number of self-service counters and enhancing internet connectivity to enhance the overall passenger experience.
The major international gateway to the nation should use contemporary technology, according to Ilya Gutlin, senior vice president of sales for ALE in Asia-Pacific, to expedite the processing of passenger visas.
According to Gutlin, the world has been moving toward self-service for the past 25 years. In addition to bag drops and other service kiosks, Gutlin stated that immigration has to be more digitalized. According to More self-service, connectivity urged for Naia | Inquirer Business, this requires thinking through the process from beginning to finish and putting it into practice piecemeal.
The selected private sector partner, according to ALE national manager Kit Andal, should also expand the WiFi network because travelers usually look for connectivity while they are in airports.
According to More self-service, connectivity urged for Naia | Inquirer Business, in addition to increasing traveler convenience, airport managers should strategically develop a strong WiFi network. According to Gutlin, this might assist airports in compiling information on passenger flow throughout the terminals.
