PNB launches online account opening service

According to [GMA News Online], the Philippine National Bank has launched an online account opening service in a bid to make the starting of bank accounts safer for its clients during the COVID-19 pandemic.

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“We are investing in technology and changing a lot of our processes at PNB. More and more customers are now demanding non-stop banking services. They want it fast, safe, and easy. In the new normal, we need to rely on technology to interact with customers and our target market across all our channels,” said PNB president Wick Veloso.

According to [GMA News Online], before, accounts opened at PNB included a visit to one of its branches where the know-your-customer (KYC) process is conducted. 

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According to [GMA News Online], with the launch of the bank’s online account opening service, customers can go to the PNB website, submit the necessary identification and information required, and allow the PNB Branch of Account to facilitate KYC via video conferencing. 

As a promotional offer, there will be no required maintaining balance for customers who are able to open accounts from June 21, 2021, to September 21, 2021.